This policy explains how ElectricalCable.co.za processes personal information in line with the Protection of Personal Information Act, 2013 (POPIA).
What we collect
When you request a quote we collect your name, company name, email address, telephone number, province, city, the type of job, cable sizes or lengths and the details of your request. We also record the page you submitted from and your IP address to prevent abuse.
Why we collect it
We use your information only to process your quote request: to pass it to a cable supplier or electrical contractor who can provide what you asked about, so they can contact you with a quote. We do not sell your information or use it for unrelated marketing.
Spam protection
The quote form uses Cloudflare Turnstile to tell people and automated programs apart. Turnstile processes technical information about your browser and device for this purpose.
Website analytics
We use Google Analytics to understand how visitors use this website, for example which pages are viewed and how many quote requests are sent. Google Analytics uses cookies and collects information such as your approximate location, device and browser. We do not send your name, email address, telephone number or quote details to Google. You can opt out with Google's Analytics opt-out browser add-on.
Who we share it with
Your request is shared with a selected supplier or contractor and our quote-processing partners. They may only use it to respond to your request.
Retention and your rights
We keep quote requests for as long as needed to fulfil them and for reasonable record-keeping. You may ask to access, correct or delete your personal information, or object to its processing, by sending a request through our quote form. You may also lodge a complaint with the Information Regulator of South Africa.